Terms of Service

Agreement to Terms

By accessing and using Smoke'Em Performance services, you agree to be bound by these Terms of Service. If you disagree with any part of the terms, you may not access our services.

Products and Services

All products and services are subject to availability. We reserve the right to discontinue any products or services at any time. Prices for our products are subject to change without notice.

  • Product specifications may vary from descriptions
  • Installation services are subject to scheduling availability
  • Custom work requires additional consultation and pricing

Liability

Smoke'Em Performance shall not be liable for any damages that result from the use of our products or services. This includes both direct and indirect damages.

  • We are not responsible for improper installation by third parties
  • Modifications to vehicles may affect manufacturer warranties
  • Off-road use of performance modifications is at owner's risk

Payment Terms

Payment is required at the time of purchase or service completion. We accept various payment methods including credit cards, debit cards, and cash.

  • Deposits may be required for custom work or special orders
  • All prices are in Canadian Dollars
  • Payment plans available on approved credit

Appointments and Scheduling

Service appointments must be scheduled in advance. Cancellations require 24-hour notice to avoid cancellation fees.

  • Late arrivals may result in rescheduling
  • Emergency services subject to additional fees
  • Weekend appointments by special arrangement

Important Disclaimers

Performance modifications may affect vehicle warranties and emissions compliance. It is the customer's responsibility to ensure compliance with local regulations.

  • Products are for off-road or racing use only unless otherwise specified
  • Installation of performance parts may void manufacturer warranties
  • Customer assumes all risks associated with modifications

AI Chatbot Assistant

Our website features a beta version of an AI-powered chatbot assistant. By using this service, you acknowledge and agree to the following terms:

  • The AI assistant is provided for informational purposes only and should not be considered as professional or expert advice
  • All pricing, quotes, or estimates provided by the AI are preliminary and non-binding
  • Any repair suggestions, diagnostic information, or technical advice must be verified by Smoke'Em Performance technicians
  • Smoke'Em Performance is not liable for any decisions made based on information provided by the AI assistant
  • The AI system is in beta testing and may provide incomplete or inaccurate information
  • All final decisions regarding repairs, modifications, or services must be confirmed with Smoke'Em Performance staff
  • The AI assistant's responses should not be considered as official statements from Smoke'Em Performance

These terms of service are subject to change without notice. By using our services, you acknowledge that you have read and understood these terms.

For questions about our Terms of Service, please contact us at 306-545-5911.